QUALIFICATION/EXPERIENCE
- Minimum of 5-10 years of experience in maritime operations, preferably in a ships agency or similar environment.
- Proven experience in sales and business development within the maritime industry.
- Proven experience in operations management with strong leadership and strategic thinking skills.
- Deep knowledge of shipping industry regulations, port operations, and maritime logistics.
- Knowledge of CRM software and sales tools would be advantageous.
- Proficiency in MS Office and maritime software systems.
- Fluency in English; additional languages would be considered advantageous
- Willingness to travel for client meetings and industry events.
JOB RESPONSIBILITIES
Business Development:
- Develop and implement robust sales strategies to achieve revenue targets.
- Identify and pursue new business opportunities in the Ships Agency industry.
- Build and maintain relationships with existing and potential clients.
- Conduct market research to identify industry trends and competitor analysis.
- Collaborate with cross-functional teams to develop customized solutions.
- Prepare and deliver persuasive sales presentations to potential clients.
- Provide regular sales reports and analysis to senior management.
Operations Management:
- Oversee all operational activities, including planning, organizing, and controlling, ensuring compliance with industry regulations and company policies.
- Develop and implement strategies to optimize operational performance and achieve business goals.
- Manage a team of dedicated professionals, providing guidance, training, and support to foster a culture of teamwork and excellence.
- Analyze operational data and metrics to identify areas of improvement and develop action plans.
- Collaborate with cross-functional teams to streamline processes, improve overall efficiency, and enhance customer satisfaction.
- Coordinate and supervise the arrival, departure, and turnaround of vessels, ensuring timely and efficient service delivery.
- Liaise with port authorities, customs, and other relevant stakeholders to facilitate smooth operations.
- Manage and resolve operational issues, including delays, disputes, and emergencies, promptly and effectively.
- Monitor and optimize operational processes to enhance efficiency and reduce costs.
- Maintain accurate records and documentation of all operational activities.
- Prepare and present regular reports on operational performance to senior management.
- Stay updated on industry trends, regulations, and best practices to ensure the company’s competitive edge.
KEY ATTRIBUTES
- Self-motivated and goal-oriented with a results-driven approach.
- Strong leadership and strategic thinking skills.
- Excellent communication and interpersonal skills.
- Proficient in CRM software and sales tools would be advantageous
- Client-oriented and capable of building and maintaining strong relationships.
- Effective problem-solving skills and the ability to work under pressure.
- Analytical abilities with a focus on continuous improvement.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Integrity and commitment to excellence.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously in a fast-paced and dynamic environment.
