Purpose
The Continuous Improvement Engineer is a dynamic junior-level role that supports the delivery of strategic business projects and the optimization of internal business processes. This is a multi-functional role that blends project coordination, process analysis and automation/optimization support to improve operational performance across the organisation.
QUALIFICATION/EXPERIENCE
- Bachelor’s degree in Industrial Engineering, Process Engineering, Business Management, Project Management or related field (required).
- 1-2 years of experience in business process improvement and/or project coordination.
- Internship and/or exposure to project work and process analysis is advantageous.
- Lean Six Sigma, PMI and/or related qualifications (advantageous).
JOB REQUIREMENTS
Project Coordination
- Assist in planning, tracking, and coordinating strategic projects.
- Maintain project schedules, risk registers, and stakeholder action logs.
- Prepare documentation for project meetings, updates, and presentations.
- Support change management efforts and communication.
- Monitor progress and escalate issues as needed.
Process Mapping & Improvement
- Document and analyze current (“As-Is”) business processes.
- Identify inefficiencies, bottlenecks, and areas for improvement.
- Support the design of future-state (“To-Be”) process maps.
- Assist in conducting root-cause analysis and proposing process changes.
Business Automation & Optimization Support
- Help identify opportunities for automation.
- Implement tech-first solutions to business inefficiencies.
- Build process automations (e.g., Excel macros, Power Automate).
- Test and monitor implemented solutions.
- Liaise with cross-functional business departments to ensure smooth implementation and support user adoption.
Ad- Hoc
- Carry out ad hoc duties as required, within reasonable capability and capacity.
KEY ATTRIBUTES
- Strong analytical and problem-solving ability.
- Basic understanding of project management methodologies (e.g., Agile, Waterfall).
- Ability to map and model processes using tools like MS Visio
- Proficient with MS Excel (advanced), PowerPoint, and Word.
- Exposure to process automation tools (e.g., Power Automate, MS Power BI)
- Excellent communication and stakeholder engagement skills.
- Detail-oriented and well-organized.